Short backstage footage before Amy's keynote at Boston

86% of customers state experience is just as important as a product or service.

Short clip from a recent keynote

This year I am steering away from the typical long list of resolutions, and focusing on one word. Impact.

Interview on Gold and Grind Podcast

Co-creation is a strategy that brings together multiple parties to produce a mutually valued outcome, jointly. I like to think of this as a partnership…